PMP Certified • AI-Driven Delivery • Digital Transformation
Senior IT Project Manager
Cloud, eCommerce, APIs, AI-enabled execution, and cross-functional leadership across Canada, Malaysia, and Bangladesh.

PMP-certified Technical Project Manager with 15+ years of experience delivering enterprise-scale digital transformation initiatives across cloud, eCommerce, and API-driven platforms. Proven ability to align engineering, product, and business teams while improving delivery reliability, scalability, and execution quality.

15+ yearsproject and technical delivery experience
5–10concurrent projects managed across teams
3 regionsdelivery leadership across multiple markets

About

Strong expertise in Agile and hybrid delivery models, product lifecycle management, system integrations, and scalable cloud solutions. Experienced in driving structured governance, risk management, and continuous improvement while maintaining effective collaboration across engineering and business stakeholders.

Digital Transformation Product Lifecycle AWS & Cloud Delivery API Integrations DevOps Collaboration AI-Enabled Innovation

Key Achievements

  • Improved release stability and reduced deployment issues by approximately 25–30% through structured release governance and QA coordination.
  • Led multi-region delivery across Canada, USA, and Australia, improving alignment and reducing delays.
  • Implemented Datadog and LogRocket to improve incident response and system visibility.
  • Managed 5–10 concurrent projects across engineering, marketing, and operations teams.
  • Improved marketing attribution accuracy across multi-brand platforms for stronger decision-making.

Professional Experience

Founder / Product Owner
try.tools — Self-initiated
March 2026 – Present
  • Designed and developed a web-based platform for discovering AI tools, software platforms, and digital services.
  • Built scalable architecture using modern web technologies and API integrations.
  • Defined product vision, roadmap, and prioritization aligned to user needs and market trends.
  • Implemented AI-driven search, categorization, recommendation, and automation workflows.
  • Managed the end-to-end lifecycle including design, development, testing, and deployment.
IT Project Manager
Bloomex Inc., Ottawa, Canada
Apr 2025 – March 2026
  • Lead cross-functional teams across Canada, USA, and Australia on digital transformation initiatives.
  • Manage end-to-end lifecycle including requirements, sprint planning, stakeholder alignment, and release governance.
  • Oversee Shopify, warehouse routing, and third-party logistics API integrations to improve fulfillment scalability.
  • Coordinate development, QA, and vendor teams to meet scope, timelines, and quality targets.
  • Own analytics and marketing stack enablement including GTM, GA4, Meta Pixel, TikTok Pixel, and Klaviyo.
  • Introduce observability and improve reliability across distributed environments.
Senior Project Manager
API Solutions Ltd., Dhaka
Jul 2023 – Aug 2024
  • Managed enterprise software delivery across multiple concurrent projects aligned to scope, timeline, and business objectives.
  • Led cross-functional teams and stakeholders to deliver scalable digital products and integrations.
  • Implemented change management and release governance to improve predictability and operational transition.
Project Manager
Unitor Tech Limited, Dhaka
Jun 2020 – Jun 2023
  • Led development of web and enterprise platforms including website builder and business automation tools.
  • Managed client communication, documentation, planning, and training initiatives.
  • Coordinated engineering teams and stakeholders for timely multi-project delivery.
IT Project Manager
Atom AP Sdn. Bhd., Kuala Lumpur
Mar 2018 – May 2020
  • Delivered enterprise software solutions for international clients.
  • Aligned IT strategy with organizational goals and improved collaboration between business and technical teams.
Development Team Lead
Atom AP Limited, Dhaka
Sep 2015 – May 2018
  • Led development teams delivering multiple projects for Japanese and local clients.
  • Managed code reviews, deployment coordination, and engineering task execution.
Web Developer
Shobkichu Limited, Dhaka
Jan 2014 – Aug 2015
  • Developed and maintained web applications.
  • Integrated third-party APIs and managed hosting infrastructure.

Skills & Technical Exposure

Project & Program Management Agile / Waterfall / Hybrid Stakeholder & Vendor Management Risk, Budget & Resource Management AWS API Integrations Microservices CI/CD Pipelines Docker Testing Strategy GA4 / GTM / Meta Pixel / TikTok / Klaviyo Shopify / Magento / Joomla SQL-Based Systems AI Productivity & Prompt Engineering

Selected Projects

try.tools — web-based tools and platform discovery portal
Bloomex.ca — multi-brand eCommerce platform development and martech integration
Bloomex.com.au — AU platform migration and integration enablement
Global Product Management System
E-commerce Order Management Platform
Webytor Website Builder Platform
Health Service System
Retail ERP
E-voting System
Restaurant Management System
Training Management System
Warehouse Management System

Education & Certifications

Diploma in Information Technology
NIIT, Dhaka | 2016–2018
Higher Secondary Certificate
Dhaka Imperial College | 1997–1999
Secondary School Certificate
Bashir Uddin Adarsha High School | 1995–1997
PMP® — Project Management Professional
PMI | 2025
SMAC™ — Scrum Master Accredited Certification
2024
AI & Innovation Expertise
Prompt engineering, AI-assisted delivery, documentation support, and decision enablement.